Shipping policy
Shipping Policy
Processing Time All orders are processed within 1-3 business days after payment confirmation.
Shipping Times
- Canada & USA: 7-11 business days
- United Kingdom & Europe: 7-10 business days
- Rest of the world: 7- 12 business days
Shipping times are estimates and may vary due to carrier delays, customs processing, or high demand periods.
Shipping Costs Shipping costs are calculated at checkout based on your location and order size.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 3-5 business days for tracking information to update.
Customs & Duties International orders may be subject to customs fees and import duties, which are the responsibility of the customer.
Lost or Delayed Packages If your order hasn't arrived within the estimated timeframe, please contact us at kogara.ca@gmail.com and we will investigate with the carrier.